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Privacy Notice To Our Customers
This Privacy Policy is provided to you and other
customers of Pethealth Inc. * ("Pethealth" or "we")
to explain our policy relating to maintaining the confidentiality
of non-public personal information. Pethealth is committed to giving
your non-public personal information all the protection required
by law. This Privacy Policy outlines the types of non-public personal
information that we collect, why we collect it, how we use it, and
with whom we share it.
Categories of Non-public Personal Information
We Collect: Non-public personal information is personally identifiable
financial information about you obtained by Pethealth in connection
with providing products and services to you. It includes information
provided by you, obtained by us, or resulting form your transactions
with us or others. It does not include information available to
the general public. We collect non-public personal information from
the following sources:
- Information we receive from you on applications
or other forms. This information may include your name, address,
social security number, health and financial information, and
may be received in person, by mail, by phone, by facsimile, or
via the Internet.
- Information about your transactions with us,
our affiliates or others. This could include, among other things,
information to adjust, investigate or settle your insurance claims,
your claims history, billing and payment information coverage
selections.
- Information we receive from consumer reporting
agencies. This information is generally used in connection with
the application process. It may include motor vehicle reports,
claims reports, credit histories and information we receive from
a customer report or investigative consumer report.
Categories of Parties to Whom We May Disclose
Non-public Personal Information: We will disclose your non-public
personal information as permitted or required by law. We do not
currently disclose non-public personal information about you to
our affiliates, except as permitted by law. If we disclose non-public
personal information about you to our affiliates, the information
will be disclosed to respond to your needs and to provide information
about products or services offered by our affiliates. Non-public
personal information is treated with the same standards of confidentiality
among all PetHealth affiliates. We may share information among our
affiliates about your accounts or our experiences or transactions
with you. This includes identification information, account balance
information and payment histories. To underwrite your insurance,
we may share your consumer report or investigative consumer report
among our affiliated underwriting companies. By applying for insurance
with us, you consent to our sharing of this information among our
affiliates.
We do not disclose non-public personal information
about you to non-affiliated third parties, except as permitted or
required by law. We may disclose non-public personal information
in connection with the servicing or processing of an insurance product
or service that you request or authorize. These services may include
check processing, data processing and claims handling functions.
We may also disclose non-public personal information with non-affiliated
third parties that perform marketing services on our behalf, with
other financial institutions with whom we have joint marketing agreements,
or as permitted by law.
We restrict access to your non-public personal
information to those employees and other parties necessary to provide
products or services to you. We maintain physical, electronic and
procedural safeguards to guard your non-public personal information.
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